|
KMID : 1040220100020010019
|
|
Journal of the Korean Academy of Health and Welfare for Elderly
2010 Volume.2 No. 1 p.19 ~ p.44
|
|
|
Influence of job stress on job satisfaction of care managers
|
|
Park Min-Sun
Jung Jae-Pil
|
|
|
Abstract
|
|
|
|
Senior care issue has become a social topic as more women are involved with economic activity and medical technology develops according to industrialization of Korea. In addition, as aged population with chronic diseases increase, senior support issue has developed from a family (personal) issue to a national issue, and long-term care for the old commenced in July 2008. Therefore, old people who cannot live daily life alone can get a care at a professional institute, which is expected to greatly influence a direct carer. Accordingly, the current study aims to examine the relationship between job stress and job satisfaction of care managers who provide professional cares to the old in order to enhance efficiency of job satisfaction, and improve life satisfaction and quality of life of the old by increasing job satisfaction. The following are study results. First of all, it was found that job satisfaction of the subjects was relatively high and job stress level was average. In addition, among their job stress factors, factor for personal role factor and routine duty and relationship with client factor were highest. Secondly, it was found that there was no difference in job satisfaction by personal characteristics such as sex, marital status and the number of patients they are in charge of. Thirdly, in the relationship with job stress according to personal characteristics, there was no statistically meaningful difference in job stress by sex, age, marital status and reasons for working. However, as for difference in subordinate variables of job stress by age, it was found that a young-aged group presented higher stress level than an old-aged group in relationship with coworkers and relationship with senior workers. Also among subordinate variables according to reasons for working, factor for personal role factor and routine duty, relationship factor with facility and senior workers and relationship factor with coworkers except relationship with clients presented possibilities as influential factors on job stress. On the other hand, it was found that subordinate variables for job stress according to educational background and the number of patients in charge of meaningfully influenced. It was observed that a highly educated group showed significantly higher stress in the subordinate variables for job stress except relationship with clients, while the order of the subordinate variables influencing job stress was relationship with coworkers, relationship factor with facility and senior workers, and factor for personal role factor and routine duty. Although the number of patients in charge didn`t make significant difference in the whole job stress, among the subordinate variables for job stress, there was significant difference in the order of relationship factor with facility and senior workers, and relationship factor with personal and routine duty factor. In addition, from the post-test, it was found that there was no meaningful difference among care managers in charge of 3, 4 or 5 patients, but stress level was high if they are responsible for more than 10 old people. Fourthly, there was statistically significant difference in job satisfaction by job stress. That is, a group with low job stress presented higher job satisfaction than the high job stress group, showing negative(-) relationship presented in prior studies. In addition, multiple regression for job satisfaction having the whole job stress as a dependent variable showed that job satisfaction becomes lower as the whole job stress becomes higher. In the current study, the relationship between job stress and job satisfaction in age and educational background also presents negative(-) relationship. That is, an old-aged group showed higher job satisfaction and lower job stress than a young-aged group, while a low-educated group showed higher job satisfaction and lower job stress than a highly-educated group. The study made several suggestions for follow-up studies on the basis of the above study results. First of all, studies on care managers, sick nurses and life assistants are not sufficient. Therefore, it is necessary to continuously conduct studies on care managers whose name was unified after the long-term care insurance for the old. Secondly, the current study is not enough to be generalized as a study on all the care mangers because of the regional limit. Hence, a study on job stress and job satisfaction factors for all the care mangers is required. Thirdly, factors for job stress and job satisfaction are complicated and various by prior studies. Accordingly, it is needed to find out other factors that are not dealt with in the current study and seek measures to improve job satisfaction of care mangers. Fourthly, according to the current study, factor for personal role factor and routine duty among job stress factors influencing job satisfaction affects various aspects. Since the history of the long-term care insurance for the old is short and it is in the middle of transitional process, it is necessary to try to verify effectiveness of the system and settle the system through continuous study in the future. Fifthly, according to the study, it was found that the old-aged group showed higher job satisfaction. On the basis of tile result, job creation effect can be expected by reinforcing job training for those in 40s and 50s. Therefore, it seemed that studies on job adjustment and job guidance according to physical changes by age are required.
|
|
|
KEYWORD
|
|
|
Job stress, Job satisfaction, Care managers
|
|
|
FullTexts / Linksout information
|
|
|
|
|
|
Listed journal information
|
|
|
|
|